WHO WE ARE

ClikPak is an eCommerce platform provider.

We specialize in order and logistic delivery from USA online market-places and stores

We enable our customers to offer USA store products with an all-inclusive price to their in-country customers from a platform tailored to their country and branded to their business

We take care of all the USA logistics, ordering, technical and delivery bits so you can focus on the business in your country

Services

One Cart

ClikPak Integrated Solutions:

HIGHLIGHTS

Provide multiple search results simultaneously from different USA marketplaces,
Customers have no need to leave your website
Enable customers to choose different products from the multiple stores achieving the best overall deal.
Have an option to import a link and subsequently get a quote for products not available (e.g. customized shipping rules, pre-order, or where size or other product information is unavailable, etc..)

AUTOMATION

End to end platform from order to delivery, including:

HIGHLIGHTS

Customer registration, order processing, mobile number confirmation, invoicing, split orders by marketplace, tracking notification, product rank and review.
Comprehensive tools for Dynamic Marketing and Business management: integrated with social media; survey tools; and customer care troubleshooting and ticketing system.
Website calculates the landing price, configuring automatically the most complicated commodity and shipping rules per country.

CUSTOMIZATIONS

HIGHLIGHTS

Displaying to customers, Customs, Duties, and VAT pre-configured automatically to your Market and handling comprehensive tax classes.
Product details presented in local currency, local language, with your own communication messages consistent with local culture and your preferred look and feel.
All shipping items are repacked if improvements can be made, whether in size, weight, fragile for end-customer shipments.

INTEGRATION

HIGHLIGHTS

Open interface to integrate with local Dealer for cash top up and secure electronic transaction.
Localized Gift/eGift card generation capability, enabling customers to enjoy online shopping without credit/debit cards payments.
Capacity for Integration with international SMS gateway, enabling all your customers to be notified and kept informed throughout the ordering process.
Standard API out of the box, for local/domestic shipping courier integration (optional).

TECHNOLOGY

World class technology delivering:

HIGHLIGHTS

Customer product search across multiple USA marketplaces simultaneously
Rapid search results from marketplaces providing relevant results quickly with all size, color and pricing configurations.
Unified trouble ticketing and customer relationship management across chat, social and email.
Standardized interfaces enabling ready connection to International Freight forwarding platforms, Payment Gateways, local Dealer channels, cash top-ups, and SMS notifications.

PLATFORM

With the ClikPak Solution

HIGHLIGHTS

Best in Class platform performance providing:
- Website ecommerce platform displaying/removing products per your country regulations.
- User friendly search filters across different category.
- Enable Market owner to have own business store displaying local products and services, in addition to other USA Marketplaces.

LOGISTICS

USA Logistics

ClikPak end to end solution incorporates open and standardized interfaces enabling an ultimately flexible solution:

The core platform integrated end to end with Marketplaces
order processing and delivery notification.
Strong commercial relationships and technical integration with Freight Forwarding partners
Unique labelling and tracking design enables Country owner to
manage or outsource for local delivery for door to door
delivery improving revenue streams.

International Logistics

Global Commercial agreements with logistics partners leading to cost advantages to the e-commerce partners

Optimizing information flow driving the most effective, low-cost, end to end operations and most efficient shipping prices.

Enabling commercial integration for real time information on item tracking and full integration with international SMS gateway and Android and IOS Mobile app notification, improves door to door user experience delivery

SUPPORT

ClikPak provides the following Support to Country Owners:

Support for interfaces, procurement from USA online market places including technical and commercial relationships.
Generation and support of Country specific profiles for relevant marketplaces
Core platform capabilities, future development, integration with logistic partners and stores plus support and sustaining.
Interface and management of interface to payment gateways
Hosting and management costs for commercial platform
Product and service development ensuring current platform remains a leader.
Set up of Country Owner busines parameters and Market specific customization e.g. pricing, markup, membership programs, promotions, rewards plans, shipping and customs parameters.
Technical Support and Maintenance fees.
Software Upgrade and security patches.
Payment Gateway, Dynamic integration with Digital Marketing platforms, SMS gateway, etc..

SOLUTION

Search

Search results are presented from multiple most popular and largest online stores
Search and checkout available website and integrated Mobile App

Marketing

Integrated with Social Media
Optimized for Search Engines
Promotion codes.
Email notification
Follow Up Survey
State of the art customer preference tracking and data capture

Platform

Unified desktop, mobile and tab user experience
Identical user experience across platforms
Same user experience across Mobile Apps

Your Brand

Own Brand
Own Website
Own in-country business

Monitoring

Showing revenues in real time
Status of customer accounts
Charge card usage

Shop Online

Product and USA Store provider information including:
- Size, color, weight
Merchandising tool for local e-commerce
Local store for local products and services in-country

Tracking

Real time order tracking is available to customers on an product by product basis.
Tracking from Web and Mobile App

Smartphone App

Branded integrated IOS and Android.
Identical user experience to web interface
Presents excellent customer targeting opportunities and notifications

Gift Cards

Gift cards and eGift Cards
Full management capability for setting value and distribution
Flexible referral, reward, loyalty and membership offers

Promotion

Upsell and cross-sell capability,
Customized to the country and targeted segment

Pricing

Powerful pricing matrix
Enabling per segment, category and product value pricing (and more).

Notification

Platform integrated with email and global SMS platform managing registration, mobile number authentication, order status and more

Quote

Customers see relevant search results from multiple integrated stores
Results presented in real time
Search and import by link is available for items outside of integrated market-places (stores)

Payment

Flexible payment options customized to market
Credit card/debit card, PayPal, Gift cards customized to Country owner business and standardized interface to Dealers for local cash top up where available.
Customer wallet capability
Cash Top up for USA and own products

Customization

Products presented in own language
Local currency
All Shipping and Admin costs displayed and included
All Tax and Duties displayed
No further “surprise” costs for customers

Your Store

Unique product tracking enables simple extension to door to door delivery if required
In country merchandising of business owner products and service
Gift Cards for own store and USA online marketplaces

API

Open Standardized interfaces minimize go to market efforts and time
Open interfaces to Freight forwarding and local couriers providing business model flexibility
Standard APIs to Dealers enabling fast adoption of Gift Card eGift cards and Cash where available

User Friendly

State of the Art Website Design
Harmonized Mobile application for Android and IOS with same look and feel
Website built for Country Owner in flexible and capable Wordpress format for simple adoption and subsequent management

USA Logistics

ClikPak fulfils orders
Products are shipped and received at the ClikPak partner facility
Repacking carried out if required minimizing shipment costs
Orders are express shipped without consolidation to Customer country

Configuration

No product cancellation because of country specific duties/prohibitions/ restrictions
Customer order tracking on product by product basis
No Customs issues

ecommerce

Shrink wrapped and ready to go in any country
Capable of handling the most complicated customs duties, commodity restrictions and regulations per country
ClikPak manages order fulfilment, USA business integration, taxes, export licenses, repackaging and shipment.
Country owner has fast track to market

Cart

Purchases from any number of stores with simultaneous checkout occurring for all stores in one transaction
Results - grouped under relevant store results.

Customer Care

Standard interfaces to Customer care with integrated email, chat, social network etc trouble reporting

Loyalty

Flexible referral, reward, loyalty and membership offers

SEO

Search Engine friendly with unique products URL
Meta data and Keywords provided for pages and categories
Display company name, logo, price, with rating and reviews

SEM

Ability to set campaigns, pricing and margins, ability to set and control all in country business parameters

Cloud

Most stable and scaleable built in ecommerce platform
Ready to launch with maximum performance and stability

CDN

Structured with global content delivery technology ensuring country website speed is optimized
Improved search engine placement and faster load-times

No Coding

ClikPak manages detailed coding and technology aspects
Country partner focuses on business success in Country.

Analysis

Run a business not just a store
Allow business owner to have deeply analysed data e.g. abandoned cart, most viewed items, dynamic campaigns, redirected links

Survey

Collect Customer Feedback
Adjust the offer to the customer needs
Ability to export reports

Customer Review

Advanced Customer reviews and rating displayed directly on the product page
Encourages shoppers to leave reviews and build trustworthy product rating system
Mark reviews as “verified” helpful/unhelpful; reviews identified as spam or helpful.